• Membership is reserved for qualifying vehicles coated by Zen Lab and is offered privately by invitation.
• Membership is invitation-only, connected to one registered vehicle and requires a 12-month commitment.
• The member rate remains locked while the membership stays continuously active. If membership is cancelled, terminated or allowed to lapse, the member rate is lost; any future enrolment is subject to current pricing, eligibility and availability.
• Monthly maintenance visits require advance booking, have no cash value and do not roll over.
• At least one recorded Zen Lab maintenance visit every 30–45 days is required to keep Aftercare active.
• If the maintenance interval is missed, Aftercare is paused. Reactivation is subject to inspection and any required paid decontamination or corrective preparation.
• Six- and twelve-month benefits require continuous paid membership and completed maintenance visits within the required intervals.
• Front-windshield-only coating renewal is included once every 12 consecutive months of active membership, subject to inspection and normal preparation requirements. Side windows, rear glass, sunroof and panoramic roof glass are not included. Severe mineral deposits, glass correction or specialist preparation are charged separately when required.
• Member discounts apply only while membership is active and cannot be combined with other promotions unless Zen Lab confirms otherwise.
• Membership, visits and benefits are non-transferable and cannot be exchanged for cash.
• Heavy contamination, specialist stain or tar removal, paint correction, accident damage and repairs are charged separately.
• Aftercare is separate from any Gtechniq manufacturer guarantee. Gtechniq registration and manufacturer terms apply independently.
• Full written terms and membership pricing are provided before enrolment.

Zen Lab may adjust appointment availability and programme details with reasonable notice. All complimentary Black membership aftercare and remedial eligibility is subject to Zen Lab inspection, service history, vehicle condition and the written terms. Zen Lab holds the final say on eligibility for its own complimentary services, subject to applicable consumer rights and law. Confirmed earned benefits and applicable consumer rights are not affected.